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Air
Transport Users Council
The UK’s
consumer watchdog for the airline industry. 
http://www.caa.co.uk/auc/
http://www.auc.org.uk/
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Airlines
of the Web
AOW offers
a complaint/compliment letter writing and forwarding service
for travellers.
http://flyaow.com/feedback.htm
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Airwise.com
Customers
share their experiences of different airlines and airports
around the globe.
http://forum.airwise.com/forum/index.php
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Alitaliasucks.com
Guess what
this site is all about!
http://www.alitaliasucks.com/
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Anger
Central
What appears
to be one man's diatribe against various airlines, as well
as the aviation industry in general.
http://www.angry.net/companies/a/airlines.htm
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Aviation
Consumer Protection Division
A consumer
guide to air travel.
http://airconsumer.ost.dot.gov/
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British
Arsways
The homepage
of one passenger who clearly does not believe that BA is the
world's favourite airline.
http://www.brescom.clara.net/British_Airways.htm
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Bump
Tracker
Find out
which airlines bump off customers the most and how much compensation
they pay.
http://bumptracker.com/
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Consumer
Travel Rights Center
Your basic
consumer rights as a traveller explained.
http://www.mytravelrights.com/
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Consumer's
Corner
Consumer
advice specifically for Canadian air travellers.
http://www.citc.ca/consumer-awareness.html
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Delta
Really Sucks
Online
Delta Airways hate club.
http://www.deltareallysucks.com/
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Delta-Sucks.com
A Delta
Airways passenger lets off steam online.
http://www.delta-sucks.com/
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DenyContinentaltheFreddie.com
A site
set up by passengers of Continental Airlines who are more
than a little miffed.
http://www.denycontinentalthefreddie.com/
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Easyjet-Sucks.org
Consumer
action site for disgruntled customers of the British-based
budget airline.
http://www.easyjet-sucks.org/
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Errorplan.com
Health
hath no fury like an Air Canada passenger scorned!
http://www.errorplan.com/
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Euro
Consumer
Acts as
a UK contact point for consumers with a cross-border consumer
query. The site also contains lots of travel-related fact
sheets.
http://www.euroconsumer.org.uk/
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European
Commission
A comprehensive
guide to air passengers' rights in the European Union.
http://ec.europa.eu/transport/air_portal/passenger_rights/index_en.htm
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Fly-Rights
An outline
of American travellers' rights as airline passengers.
http://www.ifg-inc.com/FlyRights.shtml
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Grumble
Text
Name and
shame companies, including airlines, that are guilty of poor
or indifferent service by sending a text message or email
to this complaint site.
http://www.grumbletext.co.uk/subjects/
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Holiday
Which?
Flight
Rights: a free guide to the European Union Denied Boarding
Regulation. In PDF format.
http://www.which.co.uk/files/application/pdf/FlightRightsA4-445-90214.pdf
http://www.which.co.uk/
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Iloho
Airlines
around the globe rated and ranked on a range of criteria by
their passengers.
http://www.iloho.com/
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John-Erik's
Airborne Adventure
John-Erik
rages against airport security in the US.
http://www.silentplanet.com/faa/index.html
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KLM
- Your Deportation Agent
A website
that casts a critical eye on the Dutch carrier's role in transporting
illegal immigrants out of the country.
http://www.xs4all.nl/~ac/klm/eng/english.html
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Microsoft
Download
any one of a range of ready made travel complaint letters
covering topics as diverse as overbooking, lost/damaged luggage,
airline food, the treatment of unaccompanied minors, reimbursement
from travel insurance, poor hotel service and a cruise cancellation.
The templates are compatible with Microsoft Word 97 or later
and are available for free.
http://office.microsoft.com/en-us/templates/CT101467891033.aspx
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Northworstair.org
Dissatisfied
customers of North West Airlines vent their spleen online.
http://www.northworstair.org/
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Ryanair
Sucks.com
Unhappy
Ryanair customers vent their spleens.
http://www.ryanairsucks.com/
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Skytrax
- AirlineQuality.com
Passengers
give their true opinion of just about every major airline
in the world.
http://www.airlinequality.com/Forum/
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TravelSucks.com
Complain
about any aspect of your travel experience at this site, including
poor service from airlines.
http://travelsucks.com/bbs/index.html
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Triprights
A collection
of articles and resources dedicated to making you aware of
what your rights are when you're travelling.
http://www.triprights.com/
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United
Airlines Sucks
Forum for
angry United Airlines customers.
http://www.zadzilka.com/united.html
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Untied.com
Unhappy
passengers bitch about United Airlines.
http://untied.com/
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Virgin
Air Crew Lies.com
A websisite
for customers who think Virgin Atlantic is not quite as innocent
as its name suggests.
http://www.virginaircrewlies.com/
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Which?
Essential
tips on passenger rights, getting compensation, and common
excuses used by airlines.
http://www.which.co.uk/flightrights
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