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ABTA
The Association
of British Travel Agents is the UK's premier trade association
for tour operators and travel agents. For peace of mind, make
sure your travel agent or tour operator is an ABTA member
when booking.
http://www.abtanet.com/
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Adviceguide
Offers
practical, reliable and up-to-date legal and consumer information
on a range of everyday topics. 
http://www.adviceguide.org.uk/
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Association
of Bonded Travel Organisers Trust
ABTOT is
authorised by the government to hold bonds on behalf of travel
organisers, in order to provide financial protection for customer
prepayments.
http://www.abtot.com/
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Association
of Independent Tour Operators
A trade
association that also happens to offer holiday ideas from
its 160 members on its website.
http://www.aito.co.uk/
http://www.aitoagents.com/
http://www.aitoskiholidays.co.uk/
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Atol.org
The Air
Travel Organisers' License runs a scheme which protects UK
travellers from losing their money or being stranded abroad,
if their holiday firm goes bust. Logon to the organization's
website and check if your agent is an ATOL member.
http://www.atol.org.uk/
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Australian
Competition and Consumer Commission
An arm
of the Australian government dedicated to promoting competition
and fair trade.
http://www.accc.gov.au/
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Australian
Competition and Consumer Commission
Index of
Aussie departments and agencies by state/territory involved
in consumer affairs.
http://www.accc.gov.au/links/related.htm
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Australian
Competition and Consumer Commission
Where to
get consumer advice in Australia.
http://www.accc.gov.au/consumer/fs-consumer.htm
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Better
Business Bureau
Consumer
and business guidance, dispute resolution, news and alerts.
The site carries some excellent articles on identity theft,
credit card fraud, and shopping safely online.
http://www.bbb.org/
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Bonded
Coach Holidays
A government
backed protection scheme that safeguards the money paid by
travellers for coach holidays and even arranges for repatriation,
if a member carrier goes bust.
http://www.bondedcoachholidays.co.uk/
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Consumer
Direct
A telephone
and online consumer advice service supported by the Department
of Trade and Industry.
http://www.consumerdirect.gov.uk/
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Consumer
Online
Advice
for Kiwi consumers, if they end up booking a holiday from
hell or if their travel agent goes bust.
http://www.consumer.org.nz/topic.asp?docid=235&category=
Travel%20%26%20Leisure&subcategory=Travel&topic=Travel%20agents
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Consumer
Travel Rights Center
A Web-based
nonprofit organization committed to protecting the consumer
rights of travellers and ensuring they receive fair treatment
and full value.
http://www.mytravelrights.com/
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Consumer.gov
Links to
various consumer organizations in the US and a few abroad.
http://www.consumer.gov/other.htm
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Consumers
in Europe
Independent
voluntary UK organization concerned with the effects of European
Union policies and proposals on UK consumers.
http://www.ceg.co.uk/
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Consumers
International
Directory
of consumer organizations worldwide.
http://www.consumersinternational.org/members/index.html
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ConsumerWorld.org
Consumer
World is a public service, non-commercial guide cataloging
over 2,000 of the most useful consumer resources. The site
includes a directory of consumer agencies around the globe.
http://www.consumerworld.org/
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Cruise
Lines International Association
A marketing
and training organization composed of 19 of the major cruise
lines serving North America. Search for CLIA certified cruise
counselors and travel agencies at this site.
http://www.cruising.org/
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DOT.gov
Links to
the website of the US Department of Transport's Aviation Consumer
Protection Division, where passengers can seek advice and
air their grievances about a poor trip.
http://www.dot.gov/airconsumer/
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Euro
Consumer
Acts as
a UK contact point for consumers with a cross-border consumer
query. The site also contains lots of travel-related fact
sheets.
http://www.euroconsumer.org.uk/
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European
Consumer Centre
Provides
free information on consumer rights in Europe and assists
in cross-border disputes.
http://www.ukecc.net/
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Federal
Consumer Information Center
Federal
consumer body with information and advice on everything from
travel to scams and frauds.
http://www.pueblo.gsa.gov/
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Foreign
& Commonwealth Office
An index
of financial protection organizations that will compensate
travellers, if their members go bust.
http://www.fco.gov.uk/servlet/Front?pagename=OpenMarket/Xcelerate/
ShowPage&c=Page&cid=1100184786707
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Get
Safe Online
Tips on
buying holidays and travel online safely.
http://www.getsafeonline.org/nqcontent.cfm?a_id=1381
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Holiday
Travel Watch
A consumer
action site that offers useful advice on avoiding common travel
pitfalls, and on how to exercise your consumer rights, if
you do happen to encounter problems.
http://www.holidaytravelwatch.com/
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International
Cruise Council Australasia
The ICCA
runs a certification programme for travel agents who prove
their knowledge of the cruise industry and display superior
selling skills.
http://www.cruising.org.au/
http://www.cruising.org.nz/
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Office
of the Attorney General - State of California
Search
for Californian sellers of travel who have registered with
the department.
http://caag.state.ca.us/travel/
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Passenger
Shipping Association Retail Agent Scheme
For peace
of mind and professional advice, book your cruise with a PSARA
registered travel agency. Find out more about the scheme or
search for a suitable cruise agent at this site.
http://www.psa-psara.org/
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TAANZ
When booking
a holiday in New Zealand, make sure your travel agent is a
bonded member of the Travel Agents Association of New Zealand
for extra peace of mind.
http://www.taanz.org.nz/
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Timeshare
Consumers Association
Advice
on how to purchase timeshare accommodation safely.
http://www.timeshare.org.uk/
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Travel
Industry Council of Ontario
The website
contains links to travel compensation funds nationwide, as
well as to a variety of other government and provincial travel
resources.
http://www.tico.on.ca/links.html#otherprov
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Travel
Trust Association
The TTA
runs a bonding sceme for travel agents, tour operators and
travel organisers that provides financial protection for consumers.
http://www.traveltrust.co.uk/
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Travel
Watchdog Mission
Highlights
incidents of poor customer service by travel companies of
every type and helps consumers exercise their rights.
http://www.badtravel.co.uk/
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Wish
I was There
Travel
scam alert and timeshare tips.
http://www.ftc.gov/bcp/conline/edcams/travel/index.html
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